Consumer Satisfaction Services Inc
Consumer Satisfaction Services Inc shows consistent revenue growth and strong program focus with no reported officer compensation.
EIN: 20578157 · Harrisburg, PA · NTEE: F053 · Updated: 2026-03-28
| Metric | Value |
|---|---|
| Total Revenue | $728K |
| Total Expenses | $607K |
| Program Spending | 85% |
| CEO/Top Officer Pay | $600,000. |
| Net Assets | $160K |
| Transparency Score | 88/100 |
Search Intent Cockpit
Consumer Satisfaction Services Inc Form 990, Revenue, CEO Pay, and IRS Filing Signals
Consumer Satisfaction Services Inc is surfaced here as a decision-ready nonprofit financial profile, not just a charity listing. The page consolidates IRS Form 990 revenue, expenses, assets, tax-exempt classification, executive compensation, mission score, red flags, and year-by-year filing history so donors, researchers, journalists, and grant teams can answer the common search questions around Consumer Satisfaction Services Inc in one place.
Form 990 Filing Summary
13 filing years are available, with latest revenue of $622K and expenses of $607K.
Revenue and Expenses
Consumer Satisfaction Services Inc reported $622K in revenue and $607K in expenses, a surplus of $16K.
Executive Compensation
Top officer compensation appears as $600,000. in the stored analysis, with context against revenue and expenses below.
Charity Score and Red Flags
88/100 mission score, 1 red flag, and 4 strengths are shown from structured and AI review.
Is Consumer Satisfaction Services Inc Legit?
Some Concerns
Assessment based on IRS 990 filings, spending patterns, and AI analysis. Not a guarantee of legitimacy. Full charity check →
IRS 990 Data Cockpit
Where the Money Comes From and Where It Goes
Revenue Source Mix
Revenue-source line items are not available on the stored filing yet. Future ingestion now preserves contribution, program-revenue, and investment-income fields when ProPublica provides them.
Expense Deployment
| Program services | $516K (85%) |
Across stored filings, Consumer Satisfaction Services Inc shows contribution history pending. Next enrichment targets: revenue-source fields, IRS BMF classification.
Decision Cockpit
One-Stop Donor, Research, and Peer Context Hub
| Decision Lens | Signal | What to Inspect Next |
|---|---|---|
| Legitimacy | Some Concerns | Good filing record; 1 red flag identified |
| Mission spend | 85% to programs | Excellent |
| Financial durability | Grade A | 13 stored filing years |
| Peer context | Compare with The Garage Community And Youth Center | Pennsylvania and Category F context |
Trust Check
Review legitimacy, deductibility, red flags, and filing consistency.
Open charity check →Peer Benchmark
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Compare with The Garage Community And Youth Center →All Pennsylvania nonprofits
All Category F
Local and Sector Spokes
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Harrisburg, PA nonprofitsCategory F in Pennsylvania
Health in Pennsylvania
Follow the Money
Jump into spending, compensation, rankings, and filing-year evidence.
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Category F spending
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Keep the Investigation Moving
Consumer Satisfaction Services Inc directs 85% of its spending to programs. This exceeds the industry benchmark of 65%, indicating strong mission focus.
About Consumer Satisfaction Services Inc
Consumer Satisfaction Services Inc (EIN: 20578157) is a nonprofit organization based in Harrisburg, PA, classified under NTEE code F053. The organization reported total revenue of $728K and total assets of $202K according to its most recent IRS 990 filing. This transparency report provides an AI-powered analysis of Consumer Satisfaction Services Inc's financial health, spending patterns, executive compensation, and overall mission effectiveness based on publicly available IRS data.
Organization Overview
Consumer Satisfaction Services Inc is a small nonprofit that has been operating for 24 years, with 13 years of IRS 990 filings on record (2011–2023). Revenue has grown at a compound annual rate of 3.9%.
Key Financial Metrics (2023)
From the most recent IRS 990 filing on record:
| Total Revenue | $622K |
| Total Expenses | $607K |
| Surplus / Deficit | +$16K |
| Total Assets | $229K |
| Total Liabilities | $69K |
| Net Assets | $160K |
| Operating Margin | 2.5% |
| Debt-to-Asset Ratio | 30.3% |
| Months of Reserves | 4.5 months |
Financial Health Grade: A
In 2023, Consumer Satisfaction Services Inc reported a surplus of $16K with revenue exceeding expenses, holds 4.5 months of operating reserves (adequate), has a debt-to-asset ratio of 30.3% (moderate leverage).
Financial Trends
Over 13 years of filings (2011–2023), Consumer Satisfaction Services Inc's revenue has grown at a compound annual growth rate (CAGR) of 3.9%.
| Year | Revenue Change | Expense Change | Asset Change |
|---|---|---|---|
| 2023 | +9.0% | +3.1% | +46.3% |
| 2022 | +11.8% | +17.6% | -11.9% |
| 2021 | -1.2% | -2.7% | +4.7% |
| 2020 | -2.0% | +10.2% | +2.7% |
| 2019 | +22.2% | +9.1% | +72.3% |
IRS Tax-Exempt Classification
| IRS Classification Codes | 1000 |
| IRS Ruling Date | 2002 |
Classification data from ProPublica Nonprofit Explorer. Additional BMF data may be available after enrichment.
AI Transparency Report
Mission Effectiveness Score
NonprofitSpending's AI analysis rates Consumer Satisfaction Services Inc with a Mission Score of 88 out of 100 (Excellent). This score reflects the organization's overall financial transparency, program spending efficiency, and governance indicators derived from IRS 990 public filings.
Spending Breakdown
- admin: 10%
- programs: 85%
- fundraising: 5%
According to IRS 990 filings, Consumer Satisfaction Services Inc allocates its expenses as follows: admin: 10%, programs: 85%, fundraising: 5%. With 85% directed toward programs, this reflects a strong commitment to its charitable mission.
Key Financial Metrics (2023)
From the most recent IRS 990 filing on record:
- The organization reported a surplus of $16K, with revenue exceeding expenses.
- Debt-to-asset ratio: 30.3%.
Executive Compensation Analysis
The organization consistently reports 0% officer compensation across all available filings, which is highly unusual for an organization with annual revenues exceeding $600,000. This could indicate a volunteer-led executive team or that executive compensation is categorized differently, requiring further clarification for full transparency.
Executive compensation data is sourced from IRS 990 filings, which require nonprofits to disclose the compensation of officers, directors, trustees, and key employees. NonprofitSpending analyzes this data relative to the organization's total revenue and sector benchmarks to assess whether executive pay is reasonable.
Red Flags
The following concerns were identified during AI analysis of Consumer Satisfaction Services Inc's IRS 990 filings:
- Consistent 0% reported officer compensation, which is highly unusual and may obscure actual executive costs if reported elsewhere.
Strengths
The following positive indicators were identified for Consumer Satisfaction Services Inc:
- Consistent revenue growth over the past decade, indicating stable funding and increasing capacity (from $347,401 in 2014 to $622,453 in 2023).
- Healthy asset growth, from $59,221 in 2014 to $228,961 in 2023, providing financial stability.
- Expenses closely track revenue, suggesting efficient management and prudent spending.
- Low liabilities relative to assets, indicating good financial health (e.g., $69,322 liabilities vs. $228,961 assets in 2023).
Frequently Asked Questions about Consumer Satisfaction Services Inc
Is Consumer Satisfaction Services Inc a legitimate charity?
Consumer Satisfaction Services Inc (EIN: 20578157) is a registered tax-exempt nonprofit based in Pennsylvania. Our AI analysis gives it a Mission Score of 88/100. It has 13 years of IRS 990 filings on record. Total revenue: $728K. 1 red flag identified. 4 strengths noted. Financial health grade: A.
How does Consumer Satisfaction Services Inc spend its money?
Consumer Satisfaction Services Inc directs 85% of its spending to programs and services. Fundraising costs 5%. This exceeds the 65% industry benchmark.
Are donations to Consumer Satisfaction Services Inc tax-deductible?
Consumer Satisfaction Services Inc is registered as a tax-exempt nonprofit (EIN: 20578157). Donations to most 501(c)(3) organizations are tax-deductible. Consult a tax professional for your specific situation.
How much does the Consumer Satisfaction Services Inc CEO make?
Consumer Satisfaction Services Inc's highest-compensated officer earns $600,000. annually. The organization reported $728K in total revenue. Executive compensation data is disclosed in IRS 990 filings.
What percentage of Consumer Satisfaction Services Inc's spending goes to programs?
Consumer Satisfaction Services Inc directs 85% to programs, 5% to fundraising. This exceeds the 65% industry benchmark for efficient nonprofits.
How does Consumer Satisfaction Services Inc compare to similar nonprofits?
With a transparency score of 88/100 (Excellent), Consumer Satisfaction Services Inc is above average for NTEE category F053 nonprofits. The score reflects financial transparency, program spending efficiency, and governance quality based on IRS 990 data.
Where is Consumer Satisfaction Services Inc located?
Consumer Satisfaction Services Inc is headquartered in Harrisburg, Pennsylvania and files with the IRS under EIN 20578157. It is classified under NTEE code F053.
How many years of IRS 990 filings does Consumer Satisfaction Services Inc have?
Consumer Satisfaction Services Inc has 13 years of IRS 990 filings on record at NonprofitSpending. This extensive filing history provides a strong basis for evaluating long-term financial trends. The most recent filing shows $728K in total revenue.
How does Consumer Satisfaction Services Inc manage to operate with 0% reported officer compensation?
The consistent reporting of 0% officer compensation across all filings is highly unusual for an organization of this size. It suggests either a fully volunteer-led executive team or that executive compensation is reported under other expense categories, which would require further detail to understand the true cost of leadership.
What is the primary source of Consumer Satisfaction Services Inc's revenue?
While the filings show consistent revenue growth, the specific sources of revenue (e.g., grants, contributions, program service revenue) are not detailed in the provided summary. A deeper dive into the full 990 forms would be necessary to identify the primary funding streams.
What are the specific programs Consumer Satisfaction Services Inc delivers?
The NTEE code F053 indicates 'Consumer Protection & Safety', suggesting programs related to consumer advocacy or education. However, the provided financial summary does not detail the specific programs or services offered by the organization.
Filing History
IRS 990 filing history for Consumer Satisfaction Services Inc showing financial trends over 13 years of public records:
Over 13 years of IRS 990 filings (2011–2023), Consumer Satisfaction Services Inc's revenue has grown by 58.9%, moving from $392K to $622K. Total assets increased by 380.6% over the same period, from $48K to $229K. Total functional expenses rose by 62.4%, from $374K to $607K. In its most recent filing year (2023), Consumer Satisfaction Services Inc reported a surplus of $16K, with revenue exceeding expenses. The organization holds $69K in liabilities against $229K in assets (debt-to-asset ratio: 30.3%), resulting in net assets of $160K.
| Year | Revenue | Expenses | Assets | Liabilities | Officer Comp. % | |
|---|---|---|---|---|---|---|
| 2023 | $622K | $607K | $229K | $69K | — | View 990 |
| 2022 | $571K | $589K | $156K | $12K | — | View 990 |
| 2021 | $510K | $500K | $178K | $16K | — | View 990 |
| 2020 | $517K | $514K | $170K | $17K | — | View 990 |
| 2019 | $527K | $467K | $165K | $16K | — | View 990 |
| 2018 | $431K | $428K | $96K | $7K | — | View 990 |
| 2017 | $411K | $400K | $93K | $7K | — | View 990 |
| 2016 | $456K | $414K | $81K | $7K | — | View 990 |
| 2015 | $374K | $343K | $91K | $58K | — | View 990 |
| 2014 | $347K | $345K | $59K | $57K | — | View 990 |
| 2013 | $424K | $387K | $59K | $59K | — | View 990 |
| 2012 | $361K | $384K | $23K | $61K | — | View 990 |
| 2011 | $392K | $374K | $48K | $62K | — | View 990 |
Year-by-Year Financial Summary
- 2023: Revenue of $622K, expenses of $607K, and assets of $229K (revenue +9.0% year-over-year).
- 2022: Revenue of $571K, expenses of $589K, and assets of $156K (revenue +11.8% year-over-year).
- 2021: Revenue of $510K, expenses of $500K, and assets of $178K (revenue -1.2% year-over-year).
- 2020: Revenue of $517K, expenses of $514K, and assets of $170K (revenue -2.0% year-over-year).
- 2019: Revenue of $527K, expenses of $467K, and assets of $165K (revenue +22.2% year-over-year).
- 2018: Revenue of $431K, expenses of $428K, and assets of $96K (revenue +5.0% year-over-year).
- 2017: Revenue of $411K, expenses of $400K, and assets of $93K (revenue -9.9% year-over-year).
- 2016: Revenue of $456K, expenses of $414K, and assets of $81K (revenue +21.9% year-over-year).
- 2015: Revenue of $374K, expenses of $343K, and assets of $91K (revenue +7.6% year-over-year).
- 2014: Revenue of $347K, expenses of $345K, and assets of $59K (revenue -18.1% year-over-year).
- 2013: Revenue of $424K, expenses of $387K, and assets of $59K (revenue +17.7% year-over-year).
- 2012: Revenue of $361K, expenses of $384K, and assets of $23K (revenue -7.9% year-over-year).
- 2011: Revenue of $392K, expenses of $374K, and assets of $48K.
View Individual Filing Years
Explore detailed financial data from each IRS 990 filing year for Consumer Satisfaction Services Inc:
Data Sources and Methodology
This transparency report for Consumer Satisfaction Services Inc is generated by NonprofitSpending's AI analysis engine. The data is sourced from publicly available IRS 990 filings accessed through the ProPublica Nonprofit Explorer API and IRS electronic filing records. The Mission Score, spending breakdown, and other analytical insights are produced by artificial intelligence and should be used as one of multiple factors when evaluating a nonprofit organization.
IRS 990 forms are annual information returns that most tax-exempt organizations must file with the IRS. These forms provide detailed financial information including revenue, expenses, assets, liabilities, and compensation of officers. NonprofitSpending processes this data to provide accessible transparency reports for donors, researchers, and the general public.
Disclaimer
AI-generated analysis based on IRS public records. Not financial or legal advice. Verify information directly with the organization.