Consumer Satisfaction Services Inc

Is Consumer Satisfaction Services Inc Legit?

Some Concerns

Assessment based on IRS 990 filings, spending patterns, and AI analysis. Not a guarantee of legitimacy. Full charity check →

Consumer Satisfaction Services Inc directs 85% of its spending to programs. This exceeds the industry benchmark of 65%, indicating strong mission focus.

About Consumer Satisfaction Services Inc

Consumer Satisfaction Services Inc (EIN: 20578157) is a nonprofit organization based in Harrisburg, PA, classified under NTEE code F053. The organization reported total revenue of $728K and total assets of $202K according to its most recent IRS 990 filing. This transparency report provides an AI-powered analysis of Consumer Satisfaction Services Inc's financial health, spending patterns, executive compensation, and overall mission effectiveness based on publicly available IRS data.

AI Transparency Report

Mission Effectiveness Score

NonprofitSpending's AI analysis rates Consumer Satisfaction Services Inc with a Mission Score of 88 out of 100 (Excellent). This score reflects the organization's overall financial transparency, program spending efficiency, and governance indicators derived from IRS 990 public filings.

Spending Breakdown

• admin: 10%
• programs: 85%
• fundraising: 5%

According to IRS 990 filings, Consumer Satisfaction Services Inc allocates its expenses as follows: admin: 10%, programs: 85%, fundraising: 5%. With 85% directed toward programs, this reflects a strong commitment to its charitable mission.

Executive Compensation Analysis

The organization consistently reports 0% officer compensation across all available filings, which is highly unusual for an organization with annual revenues exceeding $600,000. This could indicate a volunteer-led executive team or that executive compensation is categorized differently, requiring further clarification for full transparency.

Executive compensation data is sourced from IRS 990 filings, which require nonprofits to disclose the compensation of officers, directors, trustees, and key employees. NonprofitSpending analyzes this data relative to the organization's total revenue and sector benchmarks to assess whether executive pay is reasonable.

Red Flags

The following concerns were identified during AI analysis of Consumer Satisfaction Services Inc's IRS 990 filings:

• Consistent 0% reported officer compensation, which is highly unusual and may obscure actual executive costs if reported elsewhere.

Strengths

The following positive indicators were identified for Consumer Satisfaction Services Inc:

• Consistent revenue growth over the past decade, indicating stable funding and increasing capacity (from $347,401 in 2014 to $622,453 in 2023).
• Healthy asset growth, from $59,221 in 2014 to $228,961 in 2023, providing financial stability.
• Expenses closely track revenue, suggesting efficient management and prudent spending.
• Low liabilities relative to assets, indicating good financial health (e.g., $69,322 liabilities vs. $228,961 assets in 2023).

Frequently Asked Questions about Consumer Satisfaction Services Inc

Filing History

IRS 990 filing history for Consumer Satisfaction Services Inc showing financial trends over 13 years of public records:

Over 13 years of IRS 990 filings (2011–2023), Consumer Satisfaction Services Inc's revenue has grown by 58.9%, moving from $392K to $622K. Total assets increased by 380.6% over the same period, from $48K to $229K. Total functional expenses rose by 62.4%, from $374K to $607K. In its most recent filing year (2023), Consumer Satisfaction Services Inc reported a surplus of $16K, with revenue exceeding expenses. The organization holds $69K in liabilities against $229K in assets (debt-to-asset ratio: 30.3%), resulting in net assets of $160K.

Year-by-Year Financial Summary

• 2023: Revenue of $622K, expenses of $607K, and assets of $229K (revenue +9.0% year-over-year).
• 2022: Revenue of $571K, expenses of $589K, and assets of $156K (revenue +11.8% year-over-year).
• 2021: Revenue of $510K, expenses of $500K, and assets of $178K (revenue -1.2% year-over-year).
• 2020: Revenue of $517K, expenses of $514K, and assets of $170K (revenue -2.0% year-over-year).
• 2019: Revenue of $527K, expenses of $467K, and assets of $165K (revenue +22.2% year-over-year).
• 2018: Revenue of $431K, expenses of $428K, and assets of $96K (revenue +5.0% year-over-year).
• 2017: Revenue of $411K, expenses of $400K, and assets of $93K (revenue -9.9% year-over-year).
• 2016: Revenue of $456K, expenses of $414K, and assets of $81K (revenue +21.9% year-over-year).
• 2015: Revenue of $374K, expenses of $343K, and assets of $91K (revenue +7.6% year-over-year).
• 2014: Revenue of $347K, expenses of $345K, and assets of $59K (revenue -18.1% year-over-year).
• 2013: Revenue of $424K, expenses of $387K, and assets of $59K (revenue +17.7% year-over-year).
• 2012: Revenue of $361K, expenses of $384K, and assets of $23K (revenue -7.9% year-over-year).
• 2011: Revenue of $392K, expenses of $374K, and assets of $48K.

Data Sources and Methodology

This transparency report for Consumer Satisfaction Services Inc is generated by NonprofitSpending's AI analysis engine. The data is sourced from publicly available IRS 990 filings accessed through the ProPublica Nonprofit Explorer API and IRS electronic filing records. The Mission Score, spending breakdown, and other analytical insights are produced by artificial intelligence and should be used as one of multiple factors when evaluating a nonprofit organization.

IRS 990 forms are annual information returns that most tax-exempt organizations must file with the IRS. These forms provide detailed financial information including revenue, expenses, assets, liabilities, and compensation of officers. NonprofitSpending processes this data to provide accessible transparency reports for donors, researchers, and the general public.

Disclaimer

AI-generated analysis based on IRS public records. Not financial or legal advice. Verify information directly with the organization.